FAQ is designed to assist users in swiftly resolving issues encountered during software installation, device usage, and testing processes. They ensure adherence to correct procedures, thus providing the most accurate measurement results possible.
Abnormal test
Charging does not switch/Process step cannot switch/Abnormal switching
Latest updated: Dec 18, 2023
Solution 1:Check if the process step settings are correct. Then inspect the fixture for any damage.
Solution 2:Verify if the displayed current and voltage values match the set values. If not, please contact the after-sales department.