FAQ is designed to assist users in swiftly resolving issues encountered during software installation, device usage, and testing processes. They ensure adherence to correct procedures, thus providing the most accurate measurement results possible.
Abnormal voltage & current
Voltage and current cannot reach set value
Latest updated: Aug 24, 2023
Solution 1: Current Setting Too Low - Please check if the set current is too low and has gone below the minimum range of the device.
Solution 2: Modify the configuration file to suppress prompts for deviations over 0.2% of the range.
Open the BTS 8.0 software, click on the "Settings" in the menu bar, select "System Settings" from the dropdown menu, then choose "Step edit." Make the necessary modifications according to your requirements and save the changes.
Solution 3: Check if the fixture is damaged. Verify the proper connections between the fixture, battery, and battery testing equipment.